Everything you need to know about FundingQuarry

What does the Essential plan include?

Funding call discovery, basic AI analysis, and technical draft export in .docx format.

Can I cancel at any time?

Yes. You can cancel or change plans whenever you need. There is no mandatory lock-in.

Is it suitable for NGOs of any size?

Yes. FundingQuarry scales by call volume, team users, and security requirements.

Can I use our own historical documents?

Yes. RAG fit analysis improves by crossing your technical memory and NGO history for greater accuracy.

How long does it take to get started?

Initial setup takes under 15 minutes, after which you can start analysing tenders.

How is our NGO’s information protected?

We apply encryption at rest and in transit, strict multi-tenant isolation via database RLS policies, and your documents are never used to train public AI models.

Is there isolation between organizations?

Yes. Multi-tenant isolation ensures your entity’s technical or budget information is invisible to others.

Who can access my data?

Only authorized users in your organization according to roles configured in your dashboard.

What support channels do you offer?

Standard email support on Essential, expanded priority on Professional, and phone plus dedicated channel on Enterprise.

What happens if an AI process fails?

The system retries automatically and, if the error persists, notifies the user in detail without consuming quota.

What are the main differences between plans?

They mainly differ in maximum monthly indexed calls, depth and limits on technical RAG analysis, multi-tenant capabilities, and support levels.

Is there a custom plan?

Yes. Enterprise is for federations or large organizations needing custom integrations and high processing quotas.

Can I upgrade mid-cycle?

Yes. Changes are prorated on your subscription, keeping all data and history without interruption.

Does it include technical onboarding?

Professional and Enterprise include a session to import your historical memory and tune fit guidelines.

Do you offer annual billing?

Yes. Annual payment gives a 20% discount on the standard monthly rate.